Albuquerque coordinated entry system

The Coordinated Entry System is a process through which people experiencing homelessness can access quick and streamlined services, have their needs promptly assessed and can get connected to appropriate and situation-specific housing services.

New Mexico's Albuquerque Coordinated Entry System serves individuals and families experiencing homelessness in who specifically live in Albuquerque. For information about our Coordinated Entry System outside of Albuquerque please check out our BoS CES page under "Programs." Our ABQ CES team uses standardized assessment tools and coordinates with our partner providers on best practices. Our team prioritizes those with the highest needs through this service.

Are you homeless and looking for

help in Albuquerque?

Call: 505.768.4357

abq ces information for partner providers

ABQ Helpline Flyer

To end homelessness, we need to come together as a state and work together in a coordinated way to make sure that the resources and services we each have to offer as partner providers can be properly utilized and that people experiencing homelessness don't have to jump through hoops to find services. Because New Mexico is such a large and predominately rural state, we realized that our efforts in coordination could be more effective if our Coordinated Entry Systems were split up into two interconnected programs. Because of this, we launched the ABQ Coordinated Entry System alongside the Balance of State Coordinated Entry Team to make sure our coordination efforts are appropriate to location-specific needs.

Coordinated Entry (CES) is a powerful component in creating a collaborative housing crisis response system in New Mexico that ensures people at risk of or experiencing homelessness can easily access and navigate the housing system. Our partner providers and member agencies use a standardized assessment form and referral process in order to quickly and effectively provide assistance.

The U.S. Department of Housing and Urban Development (HUD) requires all Continuum of Care (CoC) funded projects to utilize CES. Our CES teams and partner providers use Housing First, Harm Reduction, and Trauma Informed Care approaches as cornerstones of our approach. What does that mean?

Housing First is about making sure people experiencing homelessness get into housing as quickly as possible and receive the supportive services they need to maintain stable housing.

Harm Reduction is about focusing on minimizing and reducing harmful behaviors and consequences related to drug and alcohol use.

Trauma Informed Care is about training staff and providers to understand, recognize, and effectively respond to the effects of trauma that so many of those experiencing homelessness encounter.

In joint partnership with the City of Albuquerque and NMCEH's ABQ Coordinated Entry System, we recently launched the ABQ Homeless Helpline which serves as a starting point for homeless people in ABQ to receive information about services and housing options. You can download our ABQ Homeless Helpline Flyer below.